FAQ

We specialise in professional-grade abrasives including:

• Sheet sanding pads (1/2, 1/3, and 1/4 sheet sizes)
• Sanding belts (75x533mm and 100x610mm)
• Random orbital sander discs (125mm, 150mm, 225mm)
• Sanding rolls (115mm x 5m)
• Large format sanding sheets (230x280mm)
• Specialist abrasives for power tools and safety equipment

Yes, we stock essential spares including:

• 8mm bore bearings
• Model-specific spares (27/35, 27/59, 753-768 series, 866/876 series)
• Arbors and other mechanical components

Our professional safety range includes the Air Mask Pro, Air Pro Max, Air Stealth, and premium Airshield Pro respiratory protection systems – designed for workshop professionals who demand both protection and comfort during extended use.

We offer two professional-grade shipping solutions:

• Standard Express: £12.95 flat rate worldwide via DHL/FedEx (10-15 business days after dispatch)
• Free Economy: For orders over £50 via EMS (15-25 business days after dispatch)

Urgent project requirements? Contact us about expedited options for time-sensitive deliveries.

All orders undergo our professional quality check and are processed within 1-2 business days. Orders placed before 2pm GMT are typically processed same-day.

We deliver globally to professional workshops, excluding certain Asian and remote regions due to logistical constraints. Our Coventry-based team ensures secure packaging whether you’re ordering sanding rolls in Europe or orbital discs in North America.

We accept all major professional payment options:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We treat your financial data with the same precision we apply to our abrasives – all transactions are processed through PCI-compliant systems with bank-level encryption.

We stand behind our products with a 15-day return policy from delivery date. All returns must be in original, unused condition with professional packaging intact. Please contact our team at [email protected] to initiate a return.

While our professional packaging is designed to prevent transit damage, if any items arrive compromised, please contact us immediately with photos of the damaged goods and packaging. We’ll arrange replacement or refund without workshop downtime.

All our abrasives and power tool accessories meet strict quality standards. Manufacturer warranties apply to eligible items – please refer to individual product documentation or contact our team for specific warranty information.

Our abrasives are selected by professional woodworkers for specific applications:

• Sheet pads: Ideal for hand sanding and detail work
• Orbital discs: Optimised for power sanders (note size compatibility)
• Sanding belts: Designed for stationary belt sanders

Need guidance? Our team can recommend the perfect abrasive for your material and finish requirements.

For maximum performance, store abrasives in a cool, dry workshop environment. Keep sanding rolls tightly wound and store sheets flat to prevent curling. Our moisture-resistant packaging helps maintain product integrity during storage.